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Returns & Refund Policy

๐Ÿ”„ Returns Management

โœ… Eligible Returns

  • Manufacturing defects (reported within 7 days)
  • Shipping damage with proper documentation
  • Incorrect product delivered

โŒ Non-Returnable Items

  • Custom-designed products
  • Opened electrical components
  • Products with installation marks

๐Ÿ’ธ Refund Procedure

1

Initiate return request within 48 hours of delivery

2

Quality inspection by our technical team

3

Refund processed within 7-10 business days

โš–๏ธ Legal Framework

Jurisdictional Terms

  • All disputes subject to Coimbatore jurisdiction
  • Arbitration through CII panel

Liability Limitations

  • Maximum liability = product value
  • Consequential damages excluded

๐Ÿ“ฆ Damage Claim Protocol

Mandatory Evidence

  • Unedited unboxing video (minimum 5 minutes)
  • Clear images of damage markers
  • Original packaging preservation

Void Conditions

  • Late reporting (>24 hours)
  • Unauthorized modifications
  • Improper storage evidence

Need Delivery Assistance?

๐Ÿ“ž +91 99447 0337 (10 AM – 7 PM)
๐Ÿ“ง info@lightmirror.in

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